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About Us

Shipping Policy

Every order ships free with standard delivery. Need it sooner? Express delivery (£8, UK and USA) is available at checkout on our Golf Pride grip sets.

Delivery options and times

Destination Standard (free) Express (+£8, grip sets)
United Kingdom 7–12 business days 1–5 business days
United States 7–12 business days 1–5 business days
All other countries 12–30 business days, depending on the country Not available

Delivery times are counted from dispatch and are estimates. Customs checks and carrier delays can occasionally add time, especially for international orders.

Dispatch time

Orders are dispatched within 1–2 business days of payment. Orders placed at weekends or on public holidays are dispatched on the next business day.

International orders, customs and duties

We ship to all countries. For orders outside the United Kingdom, import duties and taxes may be charged by your country’s customs on delivery. These are not included in our prices or shipping costs and are paid by the customer.

Tracking your order

When your order ships, you’ll receive a confirmation email with your tracking number and a link to follow your parcel. Please allow up to 24 hours for tracking information to update.

Lost, damaged or delayed parcels

If your order arrives damaged, or hasn’t arrived within the delivery times above, contact us at support@theclassicswing.com and we’ll work with the carrier to resolve it as quickly as possible.

If a parcel is returned to us because of an incorrect or incomplete address, we’ll contact you to confirm the address and reship the order. Additional shipping costs may apply.

Questions

Email support@theclassicswing.com — we’re happy to help.